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Share some Others Cisco Certification 500-052 exam questions and answers below.
Which subsystem processes connections between the Cisco Unified Contact Center Express server and the enterprise databases?
A. Media
B. Database
C. Unified CM Telephony
D. Configuration datastore
Answer: B
What is the maximum number of CTI ports that a Cisco Unified Contact Center Express Standard deployment supports?
A. 200
B. 400
C. 300
D. 150
Answer: C
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
A. A supervisor can use Finesse IPPA to act as an agent and accept calls.
B. An agent can sign in to Finesse IPPA and initiate call recording.
C. A supervisor can sign in to Finesse IPPA and initiate call recording.
D. An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.
E. Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license.
Answer: CDE
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